What Makes A Good Supervisor? Essay
1165 Words5 Pages
A good supervisor will inspire, challenge, and motivate their employees. In addition, a supervisor has the ability to stay focused and is able see the big picture. However, one could possibly argue that the best quality that a good supervisor must possess is the skill to recognize the potential in others. Nevertheless, the most important skill a supervisor must possess is the ability to help those around realize their own potential. But is that all there is to a good supervisor? Or is there more? In an interview with Mrs. Jill Wilcox, a recently retired Assistant Claims Manager for a prominent workmen’s compensation insurance company thinks that the emotional intelligence of an employee also has to do with the ability to lead their team.…show more content…
Emotional Intelligence is defined as:
…good old street smarts-knowing when to share sensitive information with colleagues, laugh at the boss’s jokes, or speak up in a meeting. In more scientific terms, … [emotional intelligence] can be defined as an array of noncognitive skills, capabilities, and competencies that influence a person’s ability to cope with environmental demands and pressures.1 “Book smarts will only get you so far, what really defines one’s success is how you use the opportunities that are presented.” Wilcox stated. If a supervisor can grasp this concept in addition to learning the necessary skills, it will build and enforce a loyalty between them and their team. By demonstrating a willingness to consider both sides of an issue and making decisions on the facts, employees will be confident that they too will receive fair treatment. This statement proves to be easier said than done. When you work in an office of 75 claims adjusters alone it makes it extremely difficult to deal with all the personalities. Even in your own team of 10, making each individual claims adjuster feel worthy, proves to be a tough task, which is why having the emotional intelligence is necessary. Having the skills to complete a task can prove to be a difficult one. But if the supervisor can bring the team to work together as a cohesive unit by using emotional intelligence, it will establish and reinforce the employee-supervisor relationship. Wilcox claims, “A supervisor
The Importance Of A Good Supervisor
Nurturing a child is comparable to supervising employees. They are both two of the most crucial roles any one can perform, however only a small number of people are satisfactorily taught or qualified to do them. For the most part people learn by trying different alternatives with varying amounts of achievement. This paper will describe the role of a supervisor in a typical organization, covering three traits of an effective manager and how these traits fit the four functions of management. This paper will also examine the relationship between managers, supervisors, and employees, and how these relationships assist in guiding organizations to achieve their maximum potential. Finally, this paper will assess and describe the importance of finding the right employee and the challenges supervisors face in a multicultural society.
The functions and responsibilities of a supervisor will vary based upon the duties that the supervisor was appointed to oversee. Components such as the supervisor’s trade, business and division all play a part in establishing the duties and responsibilities. There are many roles a supervisor may have in a standard organization. As a supervisor motivates, nurtures, and guides people as they work, a supervisor will distinguish the best people for the job (Cassidy & Kreitner, 2010, p. 9).
Communicating in writing or orally to others, delivering information competently to meet the needs of the audience is another important role of a supervisor. They need to give their total attention to others’ responses, taking the time to absorb the views, ask questions if needed and then adjust procedures in accordance to those responses.
There are many traits that a supervisor should possess. Effective communication is imperative in sustaining a productive working situation, constructing positive interactive connections, and problem solving. In order to get the tasks completed from employees, a supervisor needs to be in regular contact with them so they can track work progress and know the problems they might be confronting at work.
An effective supervisor is time and again observed employing effective leadership in the organization. They have the skills to lead the team members, urging them towards achieving organizational goals and to make the correct choices at the appropriate time. An effective supervisor has faith in their abilities, and is innovative enough to experiment yet they are courageous enough to acknowledge failures.
An effective supervisor has insight that aide them to plan successfully. They develop successful plans, split the task up and assign them to team members. Effective distribution includes an awareness of the skills of employees, forecasting tasks and getting them finished by employees within time limits. Delegation facilitates distribution of responsibility; helps achieve the plan quicker while also presenting the employees a chance to shine. The successful implementation of a plan...
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